Introduction
By accessing Glow Agency’s services or browsing glowagency.com you agree to these Terms & Conditions. They are designed to protect the creative collaboration between our studio, clients, and production partners.
Scope of Services
Glow Agency provides strategy, creative development, production, post-production, and experiential services. The exact scope, deliverables, and timelines are detailed in each project agreement or statement of work.
Responsibilities
- Clients provide accurate information, approvals, and any necessary brand assets according to mutually agreed schedules.
- Glow Agency uses supplied materials solely for the contracted engagement and keeps them confidential.
- Changes to scope, timelines, or deliverables must be approved in writing and may impact investment levels.
Intellectual Property
Glow retains ownership of proprietary methodologies, tools, and internal creative assets. Rights to final deliverables transfer to the client upon receipt of full payment, as outlined in the project contract.
Fees and Payments
Payment schedules follow project milestones. If invoices become overdue without prior arrangement, Glow Agency may pause services until accounts are current.
Governing Law and Disputes
These terms are governed by the laws of the United Arab Emirates. Parties will seek to resolve disputes amicably; failing that, matters proceed to arbitration in Dubai with English as the governing language.